I was very happy with everything! I called OMG the day if the party! The gentelman I talked to on the phone was amazing! He helped me with getting a bouncy house that day! He also told me another gentelman would call me and tell me when he was coming and what kind of house I was receiving! His name was Charlie, he was such a great guy! He was very polite, very helpful, and a hard worker! I have a set of twin four tear olds, a girl and a boy. one of them my son is autistic, Charlie was very sweet to him, and that made my day! My son has a obbession of jumping and he adored the house as well and that was amazing! Thank you Charlie, and thank you OMG! I was very pleased when he set up, and tore down the house! I loved everything about OMG! I am very excited for when I order my next bouncy house! Thank you again!