FAQ / Policies
What makes OMG different?
OMG’s top-notch service, exclusive items, and unique inflatable inventory set us apart from every other rental company in Northeast Ohio. We have the first Mobile Laser Maze in the USA, and have the best 3D Mobile Video Gaming theater in the Ohio rental market. We have a vast inventory in two locations and a staff that puts the customer first.
OMG has thousands of satisfied customers, and we hope to add you to the list! We’re striving to be the best one-stop-shop for all your party rental needs ; inflatables, gaming theaters, tents, tables, chairs, concessions, dunk tanks, laser tag….the list goes on! We’ll be adding new inventory as time goes on to ensure we have what you want when you want it. Just give us a shot…we’re confident you’ll like what you see.
Are You Insured?
For only $10, we can add you to our liability policy which would make you an ‘additional insured’ for the date of your event. This is an inexpensive cost for a lot more piece of mind!
Do You Deliver To My Area
How Much Do Deliveries Cost?
Our gaming theaters are priced to include free delivery within 20 miles of either of our warehouses. Additional mileage is charged at $2/mile, one-way only. So a 25 mile delivery for a gaming theater would incur a mileage fee of $10.
Do You Require a Deposit?
Deposits are non-refundable. However, if you cancel by 9pm the night before your event for any reason, we will keep your deposit on file as a rain-check for future use. No-calls or no-shows may be charged the full amount of the rental. If anything comes up, please contact us as soon as possible.
Are Your Products Cleaned and Inspected?
What Time Can I Pick Up My Items & When Are They Due Back?
Return times are as follows : May 7-9pm on all days except Saturday which is 7-9:30. June-August 7-10pm, except Saturdays which is 7-10:30pm. Sept-April is 7-9pm or by appointment only.
What if I Need My Item For Additional Hours or Multiple Days?
Do you Service Corporate Clients Like Schools, Businesses, and Churches?
Do You Offer Anything For Free or Donate Items?








